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Having trouble placing your order? Not sure what to get? Here are some common questions about our store, and answers we hope will help.

What payment methods do you accept?
Can I pay by check?
Will I get a receipt for my order?
Which shipping address will you use?
How long should it take to get my materials?
Can I order by phone? What's your number?
What should I order first? I'm new to this.


What payment methods do you accept?
We use PayPal to do all our payment processing to ensure the highest standards of security and reliability.

Can I pay by check?
Sure. Fill out your order form and mail it to us with your check before you push the submit button. Our address is

FAST Missions
48W163 Country Life Ct
Maple Park, IL 60151


Will I get a receipt for my order?
You will receive an email from PayPal that will serve as your payment receipt. Be sure to keep this in case there are any problems with your order. There will also be a printed receipt from FAST that comes with your order if you need to be reimbursed by your church.

Which shipping address will you use?
We use the shipping address entered on the order form rather than the address associated with your PayPal address. If you wish to send an order as a gift, please include special instructions on the order form.

How long should it take to get my materials?
We usually ship out orders once a week, and send them by priority mail. For US orders, they usually arrive within 2 weeks. International orders can take longer. If you need your order expedited be sure to call by phone and we will try to accommodate you if possible.

Can I order by phone? What's your number?
Yes. You can try and reach us by phone at 1-800-501-4024. International callers can use 1-630-448-5407. Unfortunately we do not have regular phone hours--as we are out actively ministering to people.

What should I order first? I'm new to this.
We recommend starting with our Discipleship Pack. It includes all the materials you need to complete our entire Certification Track, at a bit of a saving.

Still have a question we haven't answered here? Let us know:

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